Refund policy

Returns & Refunds

Digital products

Digital products are delivered electronically and cannot be physically returned. We do not offer change-of-mind refunds for digital purchases.

When a refund may be available

Defective files or duplicate purchases may be eligible for a refund after review. If a file is corrupted, incomplete, incorrect, or you cannot access your download, please contact us so we can help resolve the issue.

How to request help or a refund

Email wellelladotcom@gmail.com within 14 days of purchase. Include your order number, the email address used at checkout, and a description of the problem. For a duplicate purchase, include both order numbers if available.

Response and processing times

Please allow up to one week for a response to your request. If a refund is approved, we will process it within one week of approval. Your payment provider may take additional time to show the refund in your account.

This policy does not limit any rights you may have under applicable consumer law.

Business contact

Wellella is operated by DigiMedia LLC.
2108 N ST STE N
SACRAMENTO, CA 95816
United States
wellelladotcom@gmail.com